The following communication services are available for a patient or family member with a hearing disability or for whom English is not their primary language. In addition to face-to-face interpretation services, sign language experts, signboards, telecommunication devices, North Kansas City Hospital provides over-the phone interpreter services in more than 150 languages.

Contracted providers:

Interpretation for the Deaf and Hearing Impaired

Available 24 hours a day, 7 days a week

Translation Perfect: 913-491-1444

Telecommunications Relay Services (TRS):

            In Missouri dial “711”

            1-800-735-2966 (TTY)

            1-866-735-2460 (voice)

            1-800-520-7309 (Spanish)

Over-the Phone Medical Interpretation

Available 24 hours a day, 7 days a week

Optimal Translation Services: 1-877-746-4674:

Translation phones available through the operator

Face-to-face Language Interpretation

Available 24 hours a day, 7 days a week

Translation Perfect: 913-491-1444, fax: 816-444-8550

www.translationperfect.com