Sometimes the difference between good and great is how we address a patient's unexpressed need or how we take care of that "little extra" that makes a stay that much easier. To address those opportunities, North Kansas City Hospital offers a concierge service.

You can get assistance fulfilling a patient or visitor's non-clinical, "little extra" request by calling the Service Excellence concierge pager at (816) 556-9922, Monday-Friday, 8 a.m. to 4:30 p.m. After hours or on weekends, you may leave a message at extension 4409 and Service Excellence will make your request a priority at 8 a.m. on the next business day.

"It is the service we are not obliged to give that people remember most." 
- James C. Penney